Frequently Asked Questions
Everything you need to know about our technical hunting gear and services.
What is the typical shipping timeframe for my order?
We aim to process all orders within 24 hours. Domestic shipping typically takes 2-4 business days, while international deliveries may take 7-14 business days depending on your location.
How do I ensure I choose the correct size for technical layers?
Our gear is designed with an athletic fit for performance. We recommend checking our detailed Size Guide located on each product page, which includes measurements for base layers, insulation, and outer shells.
What is your return policy for performance apparel?
We offer a 30-day return policy for all unused items in their original packaging with tags attached. Please note that for hygiene reasons, base layers cannot be returned once opened unless faulty.
Are Hunters Element garments covered by a warranty?
Yes, we stand by our quality. All products are covered by a 12-month warranty against manufacturing defects in materials and workmanship under normal use.
How should I wash and maintain my waterproof gear?
To maintain the DWR coating and breathability, machine wash on a gentle cycle with a specialized technical fabric cleaner. Avoid fabric softeners and tumble dry on low heat to reactivate the water repellency.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and flexible payment options like Afterpay.